FAQ about the RABS App

FAQ about the RABS App, asked by crew for use of RABS on set & in the accounting & production offices.

The RABS App and RABS Digital Voucher is not available in the App Store. When studios contract with RABS, productions are granted user accounts.

The RABS App can be saved on a user's phone as an app once account access has been granted.

Each show can have an unlimited amount of crew member users. This is especially helpful during check in with the RABS Skins® and check out using RABS "Wrap®" tech. 

Productions in Canada use the RABS App & Digital Voucher. RABS has positive working relationships with ACTRA and UBCP.

Shows are responsible for providing their own hardware. The RABS Apps work on any device: tablet, mobile, computer. 

We recommend providing laptops to the AD department. This may necessitate kit rentals.

As of 02/01/2020, the entire RABS feature set is not available offline. There are basic offline capabilities that are currently being expanded. Additionally, RABS can export paper Skins®.

RABS is not a background payroll company and we do not provide background (extra) payroll services. We are payroll agnostic; we work with whichever extras payroll company the show prefers. 

Learn more about the RABS Digital Voucher.

With RABS all documents required for your background and extras are digital. Digital vouchers, I-9s, W4, photo releases, PENCE forms, state residency documents, heath and safety certifications...

RABS recommends the show has hot spots available for their AD department.

RABS does not require any downloading. You can access the full system from any internet enabled smart-device or computer.

If you have a set, even in a remote location, you can use RABS.

Currently, RABS is used in the USA and Canada. 

Yes. RABS systems are approved by eight studios. If we processed credit card payments, we would be considered 'PCI COMPLIANT'. We participate in the EU Privacy Shield Framework.

Read more in our Privacy Policy.

Consider RABS part of your crew. If you're working, we're working. Call, text, email, help desk. We're always here, even when you're there.

Are you an extra looking for tech support? Want to learn about how background payroll companies pay background

We request a week's notice before a show begins. There's a degree of security, customization, and quality assurance required on our end. But we can have your show running within a day with RABS, when urgent.

RABS provides a half a day during prep to train the ADs, Accountants, and other departments. We're happy to schedule remote walkthroughs as needed. 

RABS will be on set for the first day or two of production and can be available to spend more time on set, if needed.

RABS is approved by SAG-AFTRA and ACTRA. Background, both union and non-union, can use the RABS Digital Voucher.

The RABS Digital Voucher live updates with background payroll rates. Each Digital Voucher always presents accurate, legible, and calculated payroll data.

This includes NDB, MPV, N1, N2, and 16+ time (or as it's called in NY "Golden Time"). 

Background cannot modify their own digital vouchers, and when they complete their RABS account, their personal payroll information is reverified for accuracy.